Uk delivery information

UK Delivery Information

Standard Delivery
(3-5 working days)

£3.50 or
Free over £50+

Express Delivery
(1-2 working days)

£5.95

Click & Collect
(3-5 working days)

Free over £20+
£2.00 under £20

Express Click & Collect
(2-3 working days)

£1.00 over £20+
£3.00 under £20

*Please Note: Our warehouse team are currently processing a higher than anticipated number of orders and are working very hard to dispatch your items.

*Free Delivery Terms & Conditions

M&Co offer various options to receive Free Delivery.

Free Delivery* to your home address.

Free standard delivery to a home address is only available on online orders of £50 or more spent in a single transaction and applies to UK deliveries only. This option must be selected at the checkout for the order to qualify for free delivery.

NOTE: P&P costs will not be refunded once an order is placed if free delivery is not selected. If items from an order eligible for free delivery are returned resulting in the value of the goods kept falling below the free delivery threshold of £50 the value of the returned goods will be refunded minus the cost of standard postage and packaging, £3.50. M&Co. reserve the right to discontinue a free delivery promotion at any time without prior notice and/or to change the amount required for eligibility

Please also note that the free delivery threshold is determined by the final basket value after any promotional code has been deducted.

Free Delivery* to store

M&Co also offer free* standard delivery to any of our UK stores when you spend over £20. A charge of £2.00 will occur when the order total is less than £20. This delivery option can take between 3-5 days and must be requested at the time of ordering. Please be aware that we are occasionally required to make additional checks on your payment or address details and this may delay your order. Bank and public holidays may also impact our delivery times.

Express Delivery

Available on selected products. Orders must be placed before 5pm Monday - Friday to be despatched on the same day, stock availability allowing. We use Parcel Force 24 for our express deliveries, however please note they are taking longer than usual to deliver packages at this time. Parcel Force do not deliver on a Saturday or Sunday.

Express Click & Collect

M&Co also offer an express delivery to any of our UK stores for the cost of £1.00* on selected products when you spend over £20. This delivery option can take between 2-3 days and must be requested at the time of ordering. Please be aware that we are occasionally required to make additional checks on your payment or address details and this may delay your order. Bank and public holidays may also impact our delivery times.

Public Holidays

Orders placed on a public holiday or where delivery would fall on a public holiday may be subject to delays. We will endeavour to update this page with information as each holiday occurs.

Unsuccessful Deliveries

If the courier is unsuccessful in delivery, a card will be posted through your door and the item(s) will be taken to a designated post office (or other collection point) for your collection. The process for organising a second attempt at delivery, or collection of your goods varies depending on the carrier.

If your order is not collected from the collection point, or contact made to arrange another delivery attempt, it will be returned to us and we will issue a refund, excluding the delivery charge.

Delivery Destinations

We do deliver to BFPO addresses.

We are unable to send to PO Box addresses.

For any further queries on shipping and delivery, please contact customer services by clicking here.