In This Together
Our stores have been closed for quite a while, and whilst it's been tricky, we're very exited to have you shopping with us again. English and Welsh stores reopened on Monday 12th April and Scottish stores will follow on 26th April.
SHOPPING IN OUR STORES
When shopping with us we want to make it as safe and enjoyable as we possibly can, and our staff are taking all measures possible to welcome you back. These include the use of hand santiser on entry and exit, social distancing markers, one-way systems in store, limiting the number of customers allowed in at one time and PPE worn by staff at all times. We request that you wear a face mask/covering whilst shopping with us, and avoid shopping in large groups or multiple households.
YOUR LOCAL STORE
Please see below the current status of your local store.
All stores currently closed in line with government guidance.
OPEN NOW: Alnwick, Alton, Ashbourne, Attleborough, Beccles, Belper, Berkamstead, Berwick, Beverley, Bexhill On Sea, Billericay, Billingham, Blandford Forum, Bognor, Bridgnorth, Bridlington, Bridport, Brighouse, Bromsgrove, Buckingham, Burgess Hill, Burnham On Crouch, Calne, Cambourne, Canvey Island, Chesham, Chester le Street, Christchurch, Cleveleys, Clitheroe, Congleton, Cosham, Crewkerne, Cromer, Crowborough, Dartmouth, Deal, Devizes, Didcot, Diss, Dorchester, Driffield, Droitwich, East Grinstead, East Retford, Egham, Ely, Exmouth, Fakenham, Farnborough, Faversham, Felixstowe, Fleet, Formby, Frinton, Garstang, Gosport, Guisborough, Hadleigh, Halstead, Haverhill, Henley, Heswall, Hexham, Hitchin, Horlety, Hove, Hunstanton, Ilkley, Isle of Man, Launceston, Lewes, Liskeard, Littlehampton, Loughton, Louth, Ludlow, Maldon, Malton, March, Market Harborough, Marlow, Marple, Matlock, Melton Mowbray, Midsomer Norton, Minehead, Nailsea, Nantwich, Newport, Newquay, Northallerton, Orpington, Oswestry, Otley, Penrith, Pershore, Petersfield, Portishead, Rayleigh, Rickmansworth, Ringwood, Ripon, Romsey, Ryde, Saffron Waldon, Sandbach, Seaford, Selby, Shaftesbury, Sidmouth, Sittingbourne, Sleaford, Spalding, Stanway, St Ives, St Neots, Stanway Co-op, Stourport, Stowmarket, Stroud, Sudbury, Surbiton, Tavistock, Teignmouth, Tenterden, Tewkesbury, Thornbury, Upminster, Uttoxeter, Warminster, Wells, West Kirkby, Wetherby, Whitby, Whitehaven, Whitstable, Wickford, Wimbourne, Witham, Wokingham, Woodbridge, Worksop, Yate,
OPEN NOW: Llandudno, Monmouth, Penarth, Tenby, Welshpool
FREQUENTLY ASKED QUESTIONS:
Our website and app are business as usual and will continue taking orders.
We are currently offering free standard UK delivery on all online orders over £40.
Deliveries may take longer than usual because our couriers are very busy at the moment.
REFUNDS & EXCHANGES:
We will be accepting overdue returns for 28 days after the store has opened. Items ordered online can be returned free of charge via your local Post Office or Asda store. Hold on to any store purchases that you intend to return and the receipt for your items – you’ll be able to return these in store as soon as we re-open.
LOYALTY REWARD VOUCHERS:
Our latest next batch of Loyalty Vouchers was sent to qualifying customers and are valid until the 31st May 2021. These vouchers can be used online or in your local store when we reopen.
If you’re on our customer database and you receive a birthday discount from us during the period where our stores are closed, please hold on to this. Your birthday discount voucher will be valid for 30 days from when our stores re-open their doors.