Modern Slavery Act

The statement below covers the policies and procedures in place during the Group’s year ending 24th February 2017 to prevent slavery and human trafficking from occurring within its business activities or supply chain. It has been prepared in accordance with the Modern Slavery Act 2015.


  1. Organisational Structure and Business Activities

The Mackays Stores Group is privately owned and, with the exception of a small investment in renewable energy, is solely focused on the retailing of clothing, accessories and homeware. We trade from more than 270 stores in the UK, have 25 overseas stores operated by franchisees and a transactional website. Overall annual turnover is £162 million (net of VAT). Our Head Office is in Inchinnan, near Glasgow Airport and we also have a Buying Office in Paddington, London. We have approximately 3,400 employees, all UK based.

This statement can be considered under the following headings:

Product and product component suppliers

Non-product suppliers


Franchise operations


  1. Product and Product Component Suppliers

At M&Co we source a wide range of product from garments and footwear to home textiles and accessories. Due to the varied nature of our product offer the M&Co supply chain encompasses 28 countries, 200+ suppliers and just over 500 manufacturing sites. However, more than 60% of the annual buy comes from three countries (China, India and Bangladesh) and almost 80% from 30 suppliers.

We are a member of the Ethical Trading Initiative and collaborate with the other members to address issues, share information and work together to improve our supply chains.

As a business we ensure that all our suppliers are aware of our strict ethical requirements and base code and we have a dedicated section in our terms and conditions, which have to be signed before business can commence. This outlines the company’s current stance on forced, bonded and child labour and has been developed in line with best practice in our business sector and International Labour Organisation guidelines. We are, however, aware that this section will need to be further enhanced over the coming year to ensure that it continues to offer robust guidance to our supply chain partners, especially as modern slavery is not a static concept.

Currently we ensure that all first tier manufacturing sites are audited yearly, these audits covering right to work, freedom of association and forced labour. We have begun the process of mapping second tier sites, such as mills and sub-contractors, and will continue to work with our suppliers so that they understand the importance of declaring second tier sites and to give us more visibility going forward.

We try to ensure that we visit all key supplier factories at least once a year. During these visits we check appropriate documents and spend time with the workers to better understand their situation and to try to identify any issues that may be present. We also build partnerships with these suppliers and factories to enhance those key relationships and to encourage transparency.

Going forward we plan to look further into our supply chain and plan to further map and audit the second tier, which will include printing, embroidery and washing. Along with this, we will look to strengthen what we are currently doing in our first tier and try to offer a means by which workers can directly report to us any concerns.

  1. Non-Product Suppliers

Most of our non-product purchases and purchases of services are made in the UK. We have circulated all of our suppliers to confirm that there is no slavery or human trafficking taking place within their organisation or supply chain.


  1. Employees

The safeguarding of our employees’ welfare is of paramount importance and we have many controls in place to ensure that we are providing a safe, fair and rewarding environment in all our business locations. In our desire to protect employees in the workplace and to ensure slavery and human trafficking is not taking place, the following policies are in place:

Whistleblowing Policy

Harassment and Bullying Policy

Diversity and Equal Opportunities Policy

Recruitment Policy

Training Needs Analysis

Company Values Tree

Employee Assistance Programme (for confidential help and advice)

Should any issue relating to human trafficking or slavery become apparent in the organisation, swift action will be taken to protect the human rights of employees.

In locations where we regularly employ temporary workers, close working relationships have been established with an Employment agency. This agency has a presence on site and people policies are in place and have been audited to ensure good employment practices.


  1. Franchise Operations


All of our international stores operate on a franchise model with partners who are established and proven local retail operators. We are currently trading with 5 franchise partners, in 25 stores across 12 countries. Our partners sign our standard franchise agreement which commits them to our corporate terms and conditions.


Mackays Stores Limited Board 
August 2017