(3-5 working days)
Free Deliver To Store****
(5-7 working days if placed Monday - Thursday before 5pm. See below for info.)
Express Deliver to Store*****
(1-2 working days if placed Monday - Thursday before 5pm. See below for info.)
(Click Here to find store)
Free standard delivery is only available on online orders of £40 (£50 for free next day delivery) or more spent in a single transaction and applies to UK deliveries only. This option must be selected at the checkout for the order to qualify for free delivery. P&P costs will not be refunded once an order is placed if free delivery is not selected.
If items from an order eligible for free delivery are returned resulting in the value of the goods kept falling below the free delivery threshold of £40 (or £50 for free next day delivery) the value of the returned goods will be refunded minus the cost of standard postage and packaging, £3.50 (or £4.95 for free next day delivery).
M&Co. reserve the right to discontinue a free delivery promotion at any time without prior notice and/or to change the amount required for eligibility.
Please also note that the free delivery threshold is determined by the final basket value after any promotional code has been deducted.
Next Day Delivery does not apply to weekends and public holidays - estimated delivery times are:
Orders placed on a public holiday or where delivery would fall on a public holiday may be subject to delays. We will endeavour to update this page with information as each holiday occurs. ******
Orders placed before 5pm on the Friday afternoon will be delivered on the Saturday. Orders placed after 5pm on the Friday and before 5pm on the following Friday will be held in our warehouse and delivered the following Saturday.
This option must be requested at the time of ordering. Please be aware that we are occasionally required to make additional checks on your payment or address details and this may delay your order. Bank and public holidays may also impact our delivery times.
Express Deliver to Store does not apply to weekends and public holidays - estimated delivery times are:
Orders placed on a public holiday or where delivery would fall on a public holiday may be subject to delays. We will endeavour to update this page with information as each holiday occurs.
If the courier is unsuccessful in delivery, a card will be posted through your door and the item(s) will be taken to a designated post office (or other collection point) for your collection. The process for organising a second attempt at delivery, or collection of your goods varies depending on the carrier.
If your order is not collected from the collection point, or contact made to arrange another delivery attempt, it will be returned to us and we will issue a refund, excluding the delivery charge.
We do deliver to BFPO addresses.
We are unable to send to PO Box addresses.
International shipping information can be found here.
For any further queries on shipping and delivery, please contact customer services by clicking here.
If you have any questions or need help with your account, you may Contact Us to assist you.